Check Your Credit Card
Processing Statements Regularly
Did you know if you participate in
MVMA’s Credit Card Processing Program through RCSC you can
review your account as often as you choose online instead of
waiting to receive your statement in the mail each month?
Checking your account frequently really pays off, as the
following example demonstrates.
In a regular review of his credit
card account, an RCSC processing program participant noticed he
was missing $7,000, a full day’s worth of transactions. He
immediately called one of RCSC’s in-house credit card processing
experts, Michele Coons, who helped him resolve his problem and
get his money. What was the key to success here? This business
owner regularly reviews his processing account online and
compares them to his income ledger to make sure everything
For those MVMA members in RCSC’s
processing program, we review your statements on a quarterly
basis in a search for errors through our Watchdog Program.
However, you should make a practice of checking statements
frequently too. RCSC’s Merchant Services Team suggests reviewing
your account at least monthly, if not weekly, to be sure there
are no errors. Our free online service through Global Payments
Direct, Inc. makes checking your account convenient.
Another tip to prevent processing errors: You should always run
a test transaction with your credit card processing company
whenever you get your terminal programmed or reprogrammed to be
sure it is working properly.
Call Michele in RCSC’s Merchant
Services Department at (800) 442-3589 if you are interested in
checking your account online; she will get you registered for
this service. Michele would also be happy to answer any
questions about your credit card processing statements or
If you haven’t considered joining
MVMA’s processing program through RCSC, why not allow us to do a
free, no-obligation savings analysis? We’re typically able to
save practices money on this business expense and no other
processor offers the added protection of a quarterly review of
statements like RCSC does through our Watchdog Program.
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